When I got my first smart phone I wanted to protect it right, so I did a lot of looking and digging and settled on a case from Otterbox. They are a bit expensive, but I figured I got the phone cheap and they are supposed to be #1 in phone cases so what the hell. I bought it, and it’s a great case. Fit perfectly, glass protector went on well, feels great, couldn’t be happier. Then clumsy me happened and I broke the clip on the belt carrier. Completely my fault, but I decided to take a look at their warranty and see what might be covered. Like most companies they cover manufacturer defects, but I submitted the form with pictures on their site.
Again, completely my fault, but no more than 12 hours later I had an email that said once the otters had my package ready it would be in the mail. No questions asked, no receipt asked for, no run around, just a note that they were sending a replacement. It came today, and not only is it a new belt carrier, it’s an entirely new case for my phone. I liked the case, but I have to say I love the company. If you need a case for your phone, check them out, they are well worth the money.